Privacy Policy

At Creatrix Lab, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our photography and videography services, visit our website, or interact with us online and offline.

1. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

• Contact Information: Name, email address, phone number, mailing address.

• Booking Details: Session preferences, event dates, and related information.

• Payment Information: Billing details, though payments are processed securely through third-party payment processors.

• Photographic & Videographic Content: Images and videos captured during sessions.

• Website Usage Data: IP address, browser type, pages visited, and other analytics through cookies and tracking technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

• To communicate with you regarding inquiries, bookings, and project details.

• To deliver, edit, and share photographic and videographic content.

• To process payments securely.

• To improve our services, website, and marketing efforts.

• To comply with legal obligations and enforce our policies.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: Third-party vendors that assist with payment processing, editing, and web hosting.

• Marketing & Promotional Partners: With your consent, for showcasing work on our website, social media, or portfolio.

• Legal Authorities: When required by law or to protect our rights.

4. Your Rights & Choices

• Opt-Out: You can unsubscribe from marketing emails at any time.

• Access & Correction: You may request access to or correction of your personal data.

• Content Removal: If you wish for your images or videos not to be used for promotional purposes, please notify us in writing.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Retention of Data

We retain your information as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies separately.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Creatrix Lab

Liz@creatrixlab.com

541b 326-6091